Brands are grappling with challenges such as signal loss, reduced access to key data sources, and tighter privacy regulations ...

Sneha Narahalli is vice president and head of product at Sephora, where she's working to enhance customer experience through ...

Implementing artificial intelligence effectively may be the most pressing preoccupation facing retailers today. This is perhaps why even though global AI in the retail market is expected to grow by 30 ...

The holiday shopping season has long been a cornerstone of commerce — from retailer campaigns to gift-wrapping consumers, the coming months are a heyday for building brand affinity and driving ...

Holding company Franchise Group Inc., also known as FRG, is filing for Chapter 11 bankruptcy protection, reports RetailWire.

AI is reshaping product content creation, data management and user experience in ways previously unimaginable.

Learn how the right data partnerships can enhance retail media networks, providing the data integration and expertise needed ...

Avoiding stockouts of the most popular items, while avoiding an overstock of slower-selling goods, is essential to meet sales goals.

Now is the time for retailers to focus on the finer details of their customer experience — both online and in-store. Here are three tips for making this holiday shopping season a success: ...

Dollar Tree announced its CEO and chairman, Rick Dreiling, has stepped down. Dreiling, who joined Dollar Tree as executive chairman in March 2022, said he is leaving for personal reasons.

Learn how brands can boost revenue by starting campaigns early, extending them late, and optimizing every day through seamless customer experiences, amplified promotions, and personalized ...

Here are three key considerations for retail leaders aiming to use AI effectively in transforming CX. For business leaders, the integration of AI isn't just an upgrade, it's a new way of doing ...