Applying customer experience principles to the government can reshape public engagement and drive data-driven decision-making ...

Elihay Vidal’s AI avatar looks pretty darn human, and it will read you the latest news from a convincing synthetic media set.

Emotional intelligence in marketing is crucial for CMOs who want to improve customer experience, trust and campaign ...

Ibexa, the vendor of Ibexa DXP, an API-first, composable Digital Experience Platform (DXP), reported a strong set of result for the first half of 2024. Year-on-year, turnover was up 20 percent, with ...

AI holds the key to keep brands fresh and engaging for Gen Z, reveals SAP Emarsys’ fourth annual Customer Loyalty Index Indianapolis, Sept. 24, 2024 – Almost half of United States Gen Zers (43%) and ...

Gainsight integrates its AI-Powered customer success platform to SAP Sales Cloud; Companies to launch joint programs worldwideSAN FRANCISCO, Sept. 24, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s ...

Verint Unveiled Groundbreaking AI Business Outcomes Driving CX Automation Category Leadership ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today ...

New Approach to Knowledge Management Delivers Rapid, Tangible AI Business Outcomes ENGAGE 2024, ORLANDO, FLA., September 24, 2024 — Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced ...

Since 2018, when we launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better experiences to millions of their customers and employees through ...

Jahia Solutions Group, the open-source digital experience platform (DXP) pioneer, has officially launched Jahia 8.2.0, a major update to its flagship product. This latest version introduces ...

Together with hardware asset management, new software asset management creates a single source of truth for IT inventory BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and ...

Commerce platform innovator provides expert advice and insights for retailers navigating modern commerce SAN FRANCISCO, Sept. 24, 2024 (GLOBE NEWSWIRE) -- fabric, the creators of the next-generation ...