Do You Actually Listen to What Your Customers Are Telling You?  contact centre report for download from enghouse ...
C ontent Guru, a leading global provider of enterprise cloud customer experience (CX) and contact centre solutions, have ...
NFU celebrate 25th anniversary of its CallFirst contact centre a resource for thousands of members since its inception in ...
Creating Exceptional Customer Contact this National Customer Service Week Contact Centres being the epicentre of customer ...
IPI Sat Sanghera named one of the UK’s Top 50 Most Ambitious Business Leaders for 2024 ao received The People Award contact ...
CX Services opens new contact centre in Rothesay in response to increased demand - contact centre will hire initially 15 ...
Hotel Chocolat chooses injixo as its workforce management solution to streamline customer service and drive efficiencies ...
IPI, the Contact Centre specialist and solutions provider, have announced its inclusion in the 2024 InsurTech100. The latest ...
Scottish tech specialist Simul8 partners with Air Canada to streamline airline’s complex contact centre operations ...
IPI included in the 2024 InsurTech100 – Named in seventh annual InsurTech100 as one of the companies transforming the insurance industry IPI, the Contact Centre specialist and solutions provider, have ...
Calabrio Recognised in ISG’s Buyers Guide for Significant Contributions to Agent Management Technology, Evaluated Across Contact Centre Basic, Advanced, and Agent Management Categories Calabrio has ...