For contact centers focused on lead generation and customer acquisition, non-compliance with regulations invites significant legal risks, including fines, lawsuits, and penalties. There is also ...

Talkdesk AI Agents for Retail delivers industry-tailored agentic AI to enhance autonomous, hyper-personalized customer experience at scale.

During the CRM Playaz #CRMin2025 series of shows, the analyst conversation with Sheryl Kingstone, Liz Miller, Rebecca Wettemann and Michael Fauscette addressed what CRM in 2025 should be about, as ...

The SymphonyAI CINDE Connected Retail platform, through its source-agnostic data onboarding framework, delivers AI-driven insights across critical functions including customer behavior, sales, ...

As AI reshapes industries, those who can navigate this transformation with agility and foresight will survive and thrive in the new era of intelligent organizations.

Cordial, a provider of messaging for retail marketing teams, today introduced Cordial Edge, a multimodal artificial intelligence technology that generates brand-specific models.

Amazon Ads' new SQL Generator helps advertisers develop insights using natural language, enabling full-funnel advertising across streaming TV, audio, and digital channels.

Hightouch for Offsite Media Networks is a self-service AI-powered audience management solution for offsite retail media networks spanning 50 media channels.

Salesforce's new retail solutions help merchants deliver personalized shopping across physical and digital customer touchpoints.

In today’s fiercely competitive retail environment, effectively managing price perception is crucial to customer satisfaction. In an era where consumers are more informed and more selective than ever, ...

Lytics acquisition brings audience insights, content analytics, and profile management to the Contentstack platform.

Collaboration enables customers in the Salesforce ecosystem to trial Conga's Revenue Lifecycle Management products.