The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.
A recent Carnival guest asked for a partial refund because she was not able to get a gluten free taco from a dining venue ...
Carnival Cruise Line has addressed an unusual early return for Carnival Celebration and why onboard operations were changed.
Heald has often said that he willingly takes the abuse but begs passengers not to blame the crew or be rude to them. He ...
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Here’s one big dining change Carnival cruisers want to seeCarnival Brand Ambassador John Heald recently took to Facebook to share some commentary about the most popular menu items ...
Carnival Brand Ambassador John Heald recently took to Facebook to share some commentary about the most popular menu items ...
Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...
Carnival Brand Ambassador John Heald used his Facebook page to calm his cruise line's passengers. He did so in his unique style. "OK, here is one of those cryptic posts from me where I can’t say ...
Carnival Cruise Line, through its Brand Ambassador John Heald, acknowledged the uncertainty surrounding the storm’s exact path but emphasized that passenger safety remains the top priority.
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